Welcome to Track My Mileage Frequently Asked Questions

macOS FAQs

Everytime I want to print my report, it requires alot a formatting work, do you have a solutions?

We now offer several formatted reports. This way you don't have to apply formatting whenever you want to print the report and the report can be view by anyone with a web browser. To view the currently available reports:
  1. Access the TMM Store.

  2. Scroll down to the "Available Items" section and tap on any of the rows that start with "Formatted Report #...".

  3. The "Info" page will then load which will provide you with details about to the report.

  4. You can also preview the report with your existing trips:

  5. When you are ready to purchase, tap the "Buy" button in the upper right corner of the screen.

  6. Then follow the In-App purchase instruction provided by Apple to complete the purchase.

  7. The next you email the report, the purchased report will also be attached.


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clock December 13, 2012 by author Support Team


How do I share and backup my trip data between multiple iPhones, iPads, iPod touches, or Macs?

  1. Click Share/Backup Data


  2. Next on the Backup Export Options screen you have these options:



    • Classic Email: this option disables the share sheet and goes directly to email.
    • Filename: the name of the output file
    • To save the backup of your trips to your computer, click the Save button, then select the location




    • To import the saved file, go to folder and double click the file


    • Track My Mileage will launch, then choose the merging option that meets your needs:

      • "Merge new and updated" will add any new trips and update any existing trips that have been modified
      • "Merge only new" will only add any new trips
      • "Replace everything" will overwrite all your current trips



    • Once the process is complete, the trips will reload.


    • To AirDrop or Email your trips click the Continue button then choose the option.



      With AirDrop, you can wirelessly share and backup your trips to a nearby iPhone, iPad, iPod touch, or Mac.



      AirDrop
    • If you choose to email the backup:

      1. Enter an email address that the devices you would like to share the data with can access then click the Send button.


      2. On the other devices, open the email and click the attachment.


      3. Track My Mileage will launch, then choose the merging option that meets your needs:

        • "Merge new and updated" will add any new trips and update any existing trips that have been modified
        • "Merge only new" will only add any new trips
        • "Replace everything" will overwrite all your current trips



      4. Once the process is complete, the trips will reload.



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clock December 13, 2012 by author Support Team


How do I filter the trips?

  1. Click Trips then click the Filter button below the list of trips:



  2. The Filter page is divided into the Date Range and Columns sections which combine to filter the trips.

    • The Date Range section allows you to filter using the recorded date/time column.

      You can provide a start and/or through date.



      To update the start or through date, be sure to click the set button:



      Or

      You can choose a date range shortcut which will automatically calculate and display the start and through date based on the current date.



      NOTE: Editing the start and/or through date manually will disable the automatic calculation of the date range.

    • The "Columns" section allows you to filter by the origin, destination, vehicle, driver, client, mileage type, purpose, notes, status and/or business columns.



    • If you want to clear all existing filters, click the X button in the upper right corner of the page:



      To clear just the start and through dates, click the X button at the bottom of the Date Range section.



      To clear the existing filter for a single column, click the X button right.




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How do I manage my list of drivers?

  • Click Drivers.



  • If you want to add a driver:

    1. Click the + button at the bottom of the list.



    2. After entering the details, click the Save button to commit your changes or click the Cancel button to lose any changes. NOTE: The "Name" field is required!



  • If you want to update a driver:

    1. Double click the driver you want to update.



    2. The Update Driver page will then load with the details for that driver, after updating the details, click the Save button to commit your changes or click the Cancel button to lose any changes. NOTE: The "Name" field is required!



  • If you want to delete driver(s):

    1. Hold down the Command key and single-click on multiple items.



      or

      The Shift key lets you select a group of items that are contiguous, or next to each other in the list. Single-click on the first item you want to select in a list. Then hold down the Shift key and click on the last item you want in the list. Everything between the two clicks will be selected.



    2. To complete deleting the selected rows, click the - button at the bottom of the list.




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clock December 13, 2012 by author Support Team


How do I manage my list of mileage types?

  • Click Mileage Types



  • If you want to add a mileage type:

    1. Click the + button at the bottom of the list.



    2. After entering the details, click the Save button to commit your changes or click the Cancel button to lose any changes. NOTE: The "Name" field is required!



  • If you want to update a mileage type:

    1. Double click the mileage type you want to update.



    2. The Update Mileage Type page will then load with the details for that mileage type, after updating the details, click the Save button to commit your changes or click the Cancel button to lose any changes. NOTE: The "Name" field is required!



  • If you want to delete mileage type(s):

    1. Hold down the Command key and single-click on multiple items.



      or

      The Shift key lets you select a group of items that are contiguous, or next to each other in the list. Single-click on the first item you want to select in a list. Then hold down the Shift key and click on the last item you want in the list. Everything between the two clicks will be selected.



    2. To complete deleting the selected rows, click the - button at the bottom of the list.




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clock December 13, 2012 by author Support Team


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